Local Services Directory

ADDICTIONS SERVICES

Alcoholics Anonymous (National)

Information and advice on alcohol addiction.

Freephone helpline: 0800 917650

Website: www.alcoholics-anonymous.org.uk

 

Al anon (Local Service)

Tel:020 7403 0888 to find out meeting times in Kyle of Lochalsh

Email: enquiries@al-anonuk.org.uk

Website: www.al-anonuk.org.uk

 

Community Psychiatric Nurse for Addictions (local service)

Portree Hospital, Fancy Hill, Portree, Isle of Skye, IV51 9BZ

Tel: 01478 614216

 

Scottish Families affected by Alcohol and Drugs

Freephone helpline: 08080 101011

Email: helpline@sfad.org.uk

Website: www.sfad.org.uk

CAREERS AND TRAINING

Skills Development Scotland Careers Advice Centre (Local Service)

King's House, The Green, Portree, IV51 9BS

Tel: 0300 0133 423 (by appointment only)

 

High Life Highland (local service)

Provides learning opportunities and tutoring for over 16s in basic skills such as Maths and English, as well promoting opportunities in culture, sport, leisure and health and well being.  Website also provides links to learning centres and other initiatives.

Tel: 01463 663 800

Email: info@highlifehighland.com

Website: http://highlifehighland.com

 

My World of Work

Advice and information on careers. (Need to register but free to do so)

Website: www.myworldofwork.co.uk

 

Highland Council Jobs

Council job vacancies, with links to external job adverts.

Website: www.highland.gov.uk

 

Universal Jobsearch

Search for a job and find information and support about looking for work.

Tel: 0800 055 6688

Website: www.gov.uk/jobsearch

 

Highlands and Islands Enterprise (Local Service)

Information on business and training

King's House, The Green, Portree, IV51 9BS

Tel: 01478 612841

Website: www.hie.co.uk

 

Inverness College

Tel: 01463 237 000

Website providing information on courses and application process: www.inverness.uhi.ac.uk

 

West Highland College UHI (Local Service)

Information on courses and training opportunities 

Portree College Centre, Struan Road, Portree, Isle of Skye, IV51 9EG Tel: 01478 611310

Auchtertyre Tel:01599 566 775

Broadford Tel: 01471 822 622

Website: www.whc.uhi.ac.uk

 

The Prince's Scottish Youth Business Trust

Advice and help to set up your own business

Freephone: 0800 842 842

Website: www.princes-trust.org.uk

 

Sabhal Mór Ostaig

Local Gaelic Medium College

Sabhal Mor Ostaig, Sleat, Isle of Skye, IV44 8RQ

Email: fios@smo.uhi.ac.uk

Tel:01471 888 000

Website providing information on courses and application process: www.smo.uhi.ac.uk

CARERS 

Carers Trust

Online support and information for young carers.

Website: www.carers.org

 

RD4U

Information and support for young people who have been affected by death.

Freephone: 0808 808 1677 (Helpline open Monday to Friday 9.30am-5.00pm)

Website: www.rd4u.org.uk

 

Crossroads Care (local service)

Support to help give carers a break

King's House, The Green, Portree, Isle of Skye, IV51 9BS

Tel: 01478 612399

 

Cruse Bereavement Care

Information and support for anyone who has been affected by death.

Tel: 0844 477 9400 calls cost 5p per minute

National Helpline opening hours Mon 10-8, Tues 10-8, Wed 10-8, Thurs 10-9, Fri 10-4

Website: www.crusescotland.org.uk

 

Connecting Carers

Information, advice and a voice for adult and young carers.

Carers support line Tel: 01463 723561 Monday - Friday 10am - 4pm

Carer centre tel: 01463 723 575

Website: www.connectingcarers.org.uk

COUNSELLING, CRISIS AND HELPLINE CONTACTS

Breathing Space

Freephone: 0800 838587 (won't show up on phone bills)

Confidential helpline open 6pm-2am on weekdays Mon - Thurs. Open 24 hours at weekends from 6pm Fri - 6am Mon

Tel: 0800 83 85 87 to speak to a Breathing Space adviser

Website: www.breathingspace.scot

 

ChildLine

Freephone: 0800 1111

Helpline for any young person with any problem, open 24 hours.

Website: www.childline.org.uk

 

Govan Law Centre

Provides legal advice regarding education, debt and benefits

Tel: 0141 440 2503

Website: www.govanlc.blogspot.co.uk

 

National Counselling Service Skye and Lochalsh (local service)

A Christian counselling service available to anyone in need, regardless of religion, gender, sexual orientation or financial circumstances

NCS, Heathmount, Pier Road, Kyleakin, Isle of Skye, IV51 9PL

Tel: 01599 530011 secondary Tel: 0770 7531976

 

Eighteen and Under

Helpline for young people aged eighteen or under who have experienced any type of abuse.

Freephone: 0800 731 4080

Website: www.18u.org.uk

 

Samaritans

Emotional support and information

Tel:116 123

Open 24 hours a day 365 days a year

Email: jo@samaritans.org

Website: www.samaritans.org

 

SANEline

Emotional support and information for people affected by mental health problems.

Tel: 0300 304 7000

Helpline open 4.30pm - 10.30pm daily

Website: www.sane.org.uk

 

School Nurse (local service)

Portree: Tel: 01478 613484

Plockton: Tel: 01599 534878

 

Highland Council Youth Service (local service)

Portree: Tel:07795 825 573 Annie Davidson Email: Annie.Davidson@highlifehighland.com

Plockton: Tel:01599 566 312 or Tel: 07748 105520 Paul Burden Paul.Burden@highlifehighland.com

 

Social Work Services (local service)

Portree: Tel: 01478 612943 Children & Families Team Tigh Na Drochaid, Bridge Rd, Portree, Isle of Skye, IV51 9ER

Broadford: Tel: 01471 820174 Older Adults Team, Old Corry Industrial Estate, Broadford, Isle of Skye, IV49 9A

DISABILITIES

Sight Action

Advice, information and support to visually impaired children and adults, and families

Equipment is also available.  Resource Centre open Mon  - Fri 9am - 4pm (except public holidays)  Beechwood House, 69-71 Old Perth Road, Inverness, IV2 3JH

Tel: 01463 233 663

Email: admin@highlandsensory.org.uk

Website: www.sightaction.org.uk

 

National Deaf Children's Society

Advice, information and support.

Tel: 0141 354 7850 Answering machine on at times but calls are always returned Mon - Fri 9am - 5pm

Email: ndcs.scotland.ncds.org.uk

Website: www.ndcs.org.uk

For sign language interpreting services for NHS and Highland Council, contact Website: www.contactscotland-bsl.org

 

Sense Scotland

Information and advice for disabled people and their families

Tel: 0300 330 9292

Website: www.sensescotland.org.uk

 

Skye and Lochalsh Friends of  MS Therapy Centre (local service)

Friends of Multiple Sclerosis

Tel: 01478 612984

Email: iansmart667@btinternet.com

Website (national): www.mstherapycentres.org.uk

 

Skye and Lochalsh Multiple Sclerosis Group (local service)

Meet in the Kyle Medical Centre.  For further details and information:

Tel: 07590 965 465

Email: skyetallach@yahoo.co.uk

 

Skye and Lochalsh Access Panel (local service)

Helps and advises people regarding service, buildings or information barriers.

Tel: 01471 822 902

Email: skyeandlochalshaccesspanel@gmail.com

Website: www.skyeandlochalshaccesspanel.org.uk

 

British Red Cross (local and national service)

Medical equipment service and First Aid training.

Tel: 01463 796 600

Unit C3 Cradlehall Business Park, Caulfield Road North, Inverness, IV2 5GH

Website (national): www.redcross.org.uk

 

Scope

Information, advice and support services for disabled people and their families.

Freephone: 0808 800 3333

Email: helpline@scope.org.uk

Website: www.scope.org.uk

 

Disability Scotland

Online information about existing legislation and rights for disabled people.

Website: www.disabilityscot.org.uk/info-guides

Includes access on thousands of disability organisations and support groups, both local and national.  Access to the directory is free and available to all.

Website: www.disabilityscot.org.uk/directory

Helpline: 0300 323 9961

Email: info@disabilityscot.org.uk

 

Capability Scotland

Provides care, education and employment services for disabled children and adults across Scotland

Tel: 0131 337 9876

Text Phone: 0131 346 2529

Website: www.capability-scotland.org.uk

 

The Way Forward Group (local service)

A support group meeting fortnightly in Portree on a Thursday.  For men and women aged 18 to 70 with a physical disability or chronic illness and their carers.

Tel: 01470 521 808 Lyn Lawley

 

Highland Council Income Maximisation 

A service for anyone looking for advice on their benefit entitlement

Tel: 0800 090 1004

Welfare Support Team, The Highland Council, PO Box 5775, Inverness, IV1 9EN

Website: www.highland.gov.uk

FINANCE AND HOUSING

Carer Scotland

A wide range of information and advice including information on financial help for carers.

Tel: 0808 808 7777

Website: www.carerscotland.org

 

Citizens Advice Bureau (local service)

Free, confidential and impartial advice service on housing, employment, debt, benefits, immigration, 

Skye & lochalsh citizens Advice Bureau,The Green, Portree, IV51 9BT

Tel: 01478 612032

Website: www.slcab.org.uk

Citizens Advice have a self help website at www.citizensadvice.org.uk/scotland

 

National Debt Line

Free, confidential and impartial helpline for people with debt problems.  Includes fact sheets and sample letters

Tel: 0808 800 9060

Website: www.nationaldebtline.org/S/Pages/default.aspx

 

Department for Work and Pensions

Can provide specific information, services and benefits for carers and people with disabilities.

Website: www.gov.uk/browse/benefits

 

Calman Trust

Young people's service based in the Highlands that offers housing support, training, employment opportunities, cooking services and general support to young people looking to get on the road to independent living.

Tel: 01463 248 630

Website: www.calman.org/tag/calman-trust

 

Handy Person Service (local service)

For help with small jobs in and around the home.  Can assist any elderly or disabled household in Skye and Lochalsh.

Tel: 01478 612035

Website: www.lsha.co.uk/handyperson

 

Highland Council (local service)

For queries about housing, contact Housing and Property Service, Portree:

Tel: 01478 613806

Website: www.highland.gov.uk

If you are homeless or threatened with homelessness, contact Highlands Housing Advice Line:

Freephone: 0808 801 0804 (Calls are free from a landline, but some mobile networks may charge.  Line open Mon-Fri 9am-8pm and Sat 10am-2pm.)

Out of these hours, call the Housing Emergency Line:

Tel: 0845 700 2005

 

Home Safety

Provides advice and guidance on how to live safely in your home.

Website: www.rospa.com/homesafety/

 

Lochalsh and Skye Housing Association (local service)

Morrison House, Bayfield, Portree

Office open 9am-5pm Mon-Fri

Tel: 01478 612035

Website: www.lsha.co.uk

HEALTH

 

Chronic Illness

Alzheimer Scotland (local and national service)

Support, advice and information for people with dementia and their carers.

Tigh Na Drochaid, Bridge Road, Portree, Isle of Skye, IV51 9ER

Tel: 01478 613450

Email: SkyeServices@Alzscot.org

Website: www.alzscot.org

Freephone: 0808 808 3000 24 Hour Dementia Helpline

 

Chest Heart and Stroke Scotland

Information and support for people affected by chest, heart or stroke issues and their families.

Website: www.chss.org.uk

Advice line to speak with nurse Tel: 0808 801 0899

Local Volunteer Stroke Service: Tigh Na Drochaid Resource Centre, Bayfield, Portree, Isle of Skye, IV51 9EW Wednesday from 1-3pm Membership is open to all who have had a stroke.

 

MacMillan Nurse (local service)

Practical, medical, financial and emotional support for cancer sufferers and their carers.

Freephone: 0808 808 0000 Mon - Fri 9am-8pm

Website: www.macmillan.org.uk

 

Marie Curie

Provides practical care and support in hospices and the home, for cancer sufferers.  Website provides information and advice for patients and carers.

Website: www.mariecurie.org.uk

 

Multiple Sclerosis Therapy Centres (local)

Skye & Lochalsh Friends of ARMS, Unit 8b Industrial Estate, Lisigarry Place, Dunvegan Road, Portree, Isle of Skye, IV51 9BD

Tel: 01478 612984

Email: iansmart667@btinternet.com

Website: www.mstherapycentres.org.uk

National Email: info@msntc.org.uk

National Tel: 01296 711 699

 

NHS Direct

A wide range of information and advice relating to physical and mental health.

Tel: 111 (24 hour helpline providing information and advice if you or someone else is unwell.)

Website: www.scot.nhs.uk

 

Occupational Therapist (local service)

Contact for aids and adaptations in the home.  Service also offers information and advice.

Tel: 01478 612943

 

Mental Health

 Community Psychiatric Nurse (local service)

Portree Hospital, Fancy Hill, Portree, IV51 9BZ

Tel: 01478 614216

 

Highland Users Group - HUG (regional service)

A network or users of mental health services who live in the Highlands.

Tel: 01463 719 366

Website: www.hug.uk.net

 

Anxiety UK

Charity providing support if you've been diagnosed with an anxiety condition.

Tel: 08444 775 774 (Mon - Fri 9.30am - 5.3-pm)

Website: www.anxietyuk.org.uk

 

Bipolar UK

Charity helping people living with manic depression or bipolar disorder

Website: www.bipolaruk.org.uk

 

CALM

CALM is the campaign against living miserably for men aged 15 - 35

Website:www.thecalmzone.net

 

Men's Health Forum

24/7 stress support for men by text, chat and email

Website:www.menshealthforum.org.uk

 

Mental Health Foundation

Provides information and support for anyone with mental health problems or learning disabilities.

Website: www.mentalhealth.org.uk

 

Mind

Promotes the views and needs of people with mental health problems

Tel: 0300 123 3393 (Mon - Fri 9am - 6pm)

Website: www.mind.org.uk

 

No Panic

Charity offering support for sufferers of panic attacks and OCD.  Offers a course to help overcome your phobia / OCD

Helpline: 0844 967 4848 (Daily 9.30-5pm)

Website: www.ocdaction.org.uk

 

OCD Action

Support for people with obsessive compulsive disorder (OCD) Includes information on treatment and online resources.

Tel: 0845 390 6232 (Mon 0 Fri, 9.30am - 5pm)

 

OCD UK

Charity run by people with OCD, includes fact sheets, news and treatments

Tel: 0845 120 3778 (Mon - Fri 9am - 5pm)

Website: www.ocduk.org

 

Papyrus

Young suicide prevention society provide help support and advice

Tel: 0800 068 4141 (Mon - Fri 10am - 5pm, 7pm - 10pm.  Weekends 2pm - 5pm)

Website: www.papyrus-uk.org

 

Rethink Mental Illness

Support and advice for people living with mental illness

Freephone: 0300 5000 927 (Mon - Fri 9.30am - 4pm)

Website: www.rethink.org

 

Samaritans

Confidential support for people experiencing feelings of distress or dispair

Freephone: 116 123 (24hour helpline)

Website: www.samaritans.org.uk

 

Sane

emotional support, information and guidance for people affected by mental illness, their families and carers.

Tel: 0300 304 7000 (Daily 4.30pm - 10.30pm)

Website: www.sane.org.uk/support

 

Young Minds

Information on child and adolescent mental health.  Service for parents and professionals.

Tel: 0808 802 5544 (Mon - Fri 9.30am - 4pm)

Website: www.youngminds.org.uk

 

Skye and Lochalsh Mental Health Association - Am Fasgadh (local service)

Support, information, advice and drop-in centre

Tel: 01478 613533

Email: admin@slmha.co.uk

Website: www.slmha.co.uk

 

Mental Healthcare

Information on psychosis (hallucinations, delusions, confused and disturbed thinking) for those who suffer from it, and their carers.

Website: www.mentalhealth.org.uk

 

Be Mindful

Information and resources for self help

Website: www.bemindful.co.uk

 

Sexual Health

Brook Helpline

Advice on contraception, pregnancy and sexual health for young people.

Freephone: 0808 802 1234 (Line open Mon-Fri 9am-6pm)

Text: 07717989023 (standard text rates apply)

Website: www.brook.org.uk

 

Highland Health Sexual Health Clinics

Confidential help and advice on all aspects of sexual health

Tel: 01463 888 300 for clinic opening times (Clinic 1 is in zone 14at Raigmore Hospital)

 Website: www.nhshighland.scot.nhs.uk/services/Pages/SexualHealth.aspx

 

Sex and Young People

Online information from the NHS on a wide variety of sexuality and sexual health topics.

Website: www.nhs.uk/livewell/sexandyoungpeople

 

Sex and Relationships

Information, advice and support for young people, covering sexual health, relationships and wellbeing.

Website: www.thesite.org 

CHILDREN'S RIGHTS

Scottish Child Law Centre

Main Advice Line: 0131 6676333

Under 18s call free: 0800 3288970

For legal advice by text message:

Text 'SCLC' to 80800 with your question.

Website: www.sclc.org.uk

 

Children and Young People's Rights

Children's Rights Officers work with children and young people who are or have been 'looked after' by the local authority.

Tel: 01463 237302

 

Scottish Law

Information explaining legal responsibility for the most common offenses committed in Scotland.

Website: www.police-information.co.uk/legislation

OTHER USEFUL LINKS AND INFORMATION

Traveline Public Transport Information

Tel: 0871 200 2233

Website: www.travelinescotland.com

 

Learning to Drive

Information about learning to drive and applying for your driving license:

Website: www.dvla.gov.uk

Access practice Theory and Hazard Perception Tests online:

Website: www.theorytestpro.co.uk

 

In Case of Emergency:

The worldwide emergency number for a mobile is 112.  Wherever you are in the world, if you find yourself in an emergency and out of signal, dial 112 and your mobile will search any existing network to establish the emergency number for you.  112 can be dialled even when your keypad is locked.

 

How to disable your mobile phone if it is stolen:

- Check your Mobile's serial number by keying in the following digits on your phone: *#06#

- A 15 digit code will appear on the screen.  This number is unique to your handset.  Write it down and keep it somewhere safe.

- If your phone is ever stolen, phone your service provider and give them this number.  They will be able to block your handset so that even if the thief changes the SIM card, your phone will be totally useless.  You may not get your phone back, but at least you know that whoever stole it can't sell/use it, or access your details on it.